Citi ThankYou Points – How it works

Citi ThankYou Card 3X in Travel

Citi ThankYou Points

If you’re already a ThankYou® Member, set up a user name and password by registering directly on our web site. Register now!

Earn Points

There are a number of ways you can earn ThankYou® Points with our growing network of participating Sponsors. You can earn points for using your Citi® Credit Card and banking with Citibank®.

What Are All The Ways I Can Earn Points?

Earn Points With Citi®

  • Earn points for every $1 spent on purchases with your Citi credit card.
  • Earn points for using your Citibank consumer checking account and other qualifying Citibank products and services.
  • Earn points for using your Citibank business checking account and other qualifying Citibank business products and services.

How Do I Use My Account?

Points Summary

Your Points Summary is where you can view all the details about your ThankYou Points. View your points by your total to date, by sponsor, by points redeemed for rewards or by your account history.

Add a Citi Account

Once you’re a ThankYou Member, you can earn points even faster by adding any of these Citi accounts.

  • Citi Credit Card
  • Eligible Citibank Consumer Checking Account
  • Citibank Business Checking Account


You can update your ThankYou Rewards profile at any time. In addition to changing any relevant profile information such as your contact information and Password, you can provide your preferences for rewards and shopping categories, so we can tailor offers specifically for you.

My Order History

Here you can track the rewards you have redeemed and view your order history. You can also monitor the status of Points Concierge requests.

Recommended For You

Check this area often for the latest rewards specials and points offers from ThankYou Rewards.

Get Rewards

With new items every month, from state-of-the-art electronics to rock climbing lessons, your reward choices are endless. Start getting rewards with as little as 100 ThankYou® Points. Redeem your points easily online or by phone. If you don’t see what you want on ThankYou Rewards, we’ll work to find it for you. We call it Points Concierge.

Where and How Do I Get Rewards?

Where to Find Rewards

ThankYou Rewards has a variety of rewards, which can easily be found on our website. We offer a number of different ways to find the reward you’re looking for.

  • Search by category on the main rewards page.
  • Browse by specific point ranges.
  • View the latest rewards additions.
  • Use our search tool to find something specific.

How to Get Rewards

If you’re a registered ThankYou Member, you can add rewards you find to either your Wishlist or the cart.

You can also redeem for rewards by calling our Service Center at 1-800-THANKYOU (1-800-842-6596). The lines are open Monday to Friday, 8 a.m. to 1 a.m. ET and Saturday and Sunday, 9 a.m. to 9 p.m. ET.

Points Concierge

Points Concierge allows you to redeem your ThankYou Points to create your very own reward. Just tell us what you’re dreaming about and a Points Expert will work with you to arrange it.

1Separate enrollment of eligible checking account in Citi ThankYou® Rewards required. Effective December 16, 2014, only eligible customers with a checking account in the  Citi Private Bank Account, Citigold Account or The Citibank Account Packages can enroll in ThankYou Rewards; previously enrolled customers in these packages can continue to earn ThankYou Points but at a reduced level starting with the first Statement Period beginning on or after December 17, 2014. Eligibility and participation are subject to terms, conditions and restrictions. Customer must be a citizen or resident alien of the United States (U.S.) with a valid U.S. taxpayer identification number. Taxes, if any, are customer’s responsibility. You must complete 1 qualifying Bill Payment and 1 qualifying Direct Deposit each statement period in order to earn monthly ThankYou® Points for eligible products and services linked to your checking account. Citigold® and Citi Private Bank clients who do not complete these transaction requirements can earn points at a reduced level.

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